M-CRIL conducted a one-day workshop in November 2018 for the Senior Managers of Sathapana Bank (Cambodia) on Client Protection and Client Protection Principles (CPPs). This included working towards examining why client protection was key to risk management at the Bank, and for building understanding and buy-in on the new version of CPPs which encompass more detailed indicators related to loans, savings, insurance and payments. The team also conducted a self-assessment on compliance with the CPPs as part of the workshop.