Social performance management

Papers

• Making the Case for Outcomes Management to Financial Service Providers, Social Performance Task Force, 2016
• Guidelines on Outcomes Management for Financial Service Providers, Social Performance Task Force, 2016
• MIS as a potential catalyst for social performance management, 2015
• Social Rating and Social Performance Reporting in Microfinance, 2006
• Social performance is not vaccinating …..

Technical Notes

• End to end approach to effective data for SPM, 2015 
• Estimating Client Exit Rate, 2007 
• Estimating Sample Size, 2006 
• Can MFIs Achieve the Double Bottom Line?, 2005